Privacy Policy

At CreativeLab Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, company name, and any other information you provide when filling out forms on our website or communicating with us.
• Non-Personal Information: This includes information such as your IP address, browser type, and pages you visit on our website. We use this information to analyze trends and improve our website’s functionality.
• Cookies: Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us track your preferences and improve the usability of our site. You can adjust your browser settings to reject cookies if you prefer.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide the services you request, including responding to inquiries, processing orders, and communicating with you.
• Marketing: With your consent, we may use your email address to send you marketing materials, newsletters, and updates about our services.
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• Improvement: To improve our website’s functionality, user experience, and security based on the data we collect.
• Legal Compliance: To comply with any applicable legal obligations or regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who help us operate our website, conduct our business, or provide services to you. These service providers are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal obligation, or protect the safety of others.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Your continued use of our website and services after the posting of changes constitutes your acceptance of those changes.

8. Contact Us

If you have any questions about these terms, please contact us at:

Email: info@creativelabgroup.co
Phone:  +26876250779

Address: Mpumalanga Crescent Business Centre H5GP+954, Mpumalanga Rd, Lobamba, Eswatini